Cancellation policy

DriveIT Digital Pvt. Ltd. follows a transparent and no fuss cancellation policy. Here are the terms of the policy:

  • All cancellation requests should be sent to our billing department or communicated to your Account Manager. The cancellation will not be valid until it is confirmed by the respective department.
  • Requests can be submitted by email, fax and/ or direct mail or phone.
  • Cancellation requests will be considered only when the request is made within 12 hours of placing the order and execution of the project has not started already.
  • There is no cancellation of orders placed under the Same Day Delivery category.
  • DriveIT Digital will not be held responsible for any third-party services, such as hosting, web development, content writing etc.

Refund policy

  • We will try our level best to offer quality services that matches for our clients.
  • Due to the nature of its services, DriveIT Digital Pvt. Ltd. does not guarantee any refunds upon cancellation. In case of monthly payment, it is understood that payment for next month is released only after reviewing the current month's performance. DriveIT Digital does not make any guarantees on the basis of traffic/rankings etc. and will not be held responsible for any refund claims thereof.